In any franchise, people are the lifeblood of the business. In a fast casual franchise like TOGO’S, the brand thrives when franchisees execute their business consistent with the vision and values of the brand and the franchisor dedicates itself to adding value to Team TOGO’S: its franchisees, store employees, vendors, and support center staff.
The primary reason behind the resurgence of TOGO’S is the exceptional performance and service provided by Team TOGO’S at all levels. This starts with hiring the best employees and creating a positive work environment that inspires them. Here is our core philosophy for building a dominant brand.
Three Essentials of TOGO’S Culture
There are the three layers to the success pyramid that instructs all TOGO’S stakeholders in how to build a sustainable brand whose mission is: To Enrich the Lives of Others.
1. Create the Best Place to Work
This means giving employees a safe, clean, and enjoyable workplace. TOGO’S employees are given a purpose and clear direction to help them stay focused on delivering an enjoyable guest experience. This also involves training, sharing of knowledge, and a problem-solving attitude. We ensure that the dignity and self-worth of every employee are respected by all.
2. Create the Best Place to Eat
Happy and motivated employees take pride in the responsibility of satisfying their customers. They serve delicious food in a clean environment with speedy service, the highest quality ingredients, and the largest portions in the industry. In turn, customers spread the word to their family, friends, and business associates.
3. Create the Best Place to Eat
TOGO’S philosophy is simple. If you take care of your people, they will take care of your guests, and the financial rewards will reflect the outcome of those efforts. A Win-Win-Win for everyone is the TOGO’S way.
With our steadily growing customer fan base driving same store sales higher in 2021 than in 2019, TOGO’S franchisees are positioned well for 2022 and years to come.
We continue our rapid expansions and have some exciting new incentives lined up for you. If you want to be a proud owner of a TOGO’S franchise, feel free to connect with us.